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TOPIC: $350 deposit?
#2267
mollyL (User)
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$350 deposit? 4 Years ago Karma: 0  
About a year ago we flew into Burbank Airport in California. We had never flown into Burbank before, and assumed that we would rent a car at the airport to drive during our stay and turn it back in when we left. It turned out that Enterprise, a rental company that we have used often with no problem, required a $350 deposit or they wouldn't rent to us. They had never required that of us before, after we had rented a couple of times, and we had rented in Cali a number of times. This really put us out! Was it because we were coming in through Burbank, or some other reason? Thanks for your answer.
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#2268
kaistream (Admin)
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Re:$350 deposit? 4 Years ago Karma: 1  
This is very strange. I flew in to Burbank 3 weeks ago for a funeral and rented a car from Enterprise. They did not require any type of deposit. I used a corporate American Express card for payment.

I'm wondering if it was the kind of credit card you were using?
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#2279
berlinlife06 (User)
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Re:$350 deposit? 4 Years ago Karma: 0  
Thatīs weird... perhaps it was something with your credit card type? Iīve never rented in Burbank, but Iīve rented with Enterprise many times and never had to leave a deposit.
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#2332
travelforever (User)
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Re:$350 deposit? 3 Years, 11 Months ago Karma: 0  
We just rented in France and on the slip was a 350 deposit also. When we returned the vechile, they credited back the deposit.Perhaps it is something new taking place.
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#3006
berlinlife06 (User)
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Re:$350 deposit? 3 Years, 6 Months ago Karma: 0  
I was talking to a friend and she told me that she also got 350 dollar deposit charge. Funny thing is that her total rental agreement was for 210 dollars.
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#3044
katharina (User)
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Re:$350 deposit? 3 Years, 6 Months ago Karma: 0  
berlinlife06 wrote:
I was talking to a friend and she told me that she also got 350 dollar deposit charge. Funny thing is that her total rental agreement was for 210 dollars.

Wow, I'm glad that I haven't had to rent a car lately! Do they put the charge on the credit card right away and then reverse it later? Sounds a little backwards... if they already have the card number, why not just put charges on if there's a problem?
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