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Home arrow News arrow Air arrow Delta Launches "Ticket Window" On Social Media Sites
Delta Launches "Ticket Window" On Social Media Sites
Monday, 16 August 2010
A first has been made by Delta Air Lines, who recently launched their new social media Ticket Window. This is the first time an airline has made purchasing tickets possible directly through Facebook and other social media sites. The Delta Ticket Window is accessible through a dedicated tab at facebook.com/delta and does not require users to go to delta.com. Delta will expand this service to other social media sites and will also include full booking capabilities within their banners ads.

In addition to this, Delta is revamping its online presence to make it better for its customers. This includes improving their airport kiosks, smartphone applications, and other technology in order to make it easier for passengers to access flight information, booking, online checked-in, and SkyMiles account information. In a few weeks, Delta will also launch a new iPhone app that will allows users to check on flight status, check-in for flights, check SkyMiles account balance, set parking reminders, and more.

 
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